Change of Approach to Citizens needs Rethinking in Public Administration (Preparation for Establishment of Client Centre in the City Hall Trenčín)
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Renáta Kaščáková
Born 28. 10. 1965She graduated from English and Italian at Comenius University in Bratislava, Faculty of Arts.Until 2003 she worked as an interpreter, often with focus on foreign relations of municipalities. Since 2003 she works as Head of Office of Mayor of City Trenčín. She participated on preparation and implementation of Client Center and process management of Municipal Office. Since November 2004 she is in charge of communication and city marketing, since May 2005 she manages marketing, foreign relations, and tourism.Presentation: Change of Approach to Citizens needs Rethinking in Public Administration (Preparation for Establishment of Client Centre in the City Hall Trenčín)
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