Rudolf Rössel
Experience:
- 2017 – present, Senior Business Consultant, Allexis, s.r.o., Bratislava, Slovakia
- 2010 – present, Professor, Webster University, Vienna, Austria
- 2014 – present, Co-Founder, ecoletra.com LLC, DE, USA
- 2002 – 2015, University Teacher, City University of Seattle / Vysoká škola manažmentu, Bratislava, Slovakia
- 2011 – 2016, Philosophiae Doctor - Ph.D., Knowledge Management, School of Management – Vysoká škola manažmentu
- 1999 – 2002, Master of Business Administration - M.B.A., City University of Seattle
- 1995 – 1999, Bachelor of Science in Business Administration – B.S.B.A., City University of Seattle
- 1994 – 1995, International Program / ESL, Wabash Valley College
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How user factors influence the use and usability of eGovernment services
The use of public electronic services by citizens in EU countries is one of the biggest challenges, despite the increasing level of maturity and quality of the services. The Internet knowledge of users and the usability of the public electronic services have a major impact on utilization and development of the services. By increasing the knowledge base of users, we will naturally increase the use of eGovernment services. -
How user factors influence the use and usability of eGovernment services
The use of public electronic services by citizens in EU countries is one of the biggest challenges, despite the increasing level of maturity and quality of the services. The Internet knowledge of users and the usability of the public electronic services have a major impact on utilization and development of the services. By increasing the knowledge base of users, we will naturally increase the use of eGovernment services.